Service information

If you have a problem with your software or equipment, refer to zebra.com/mv-support or contact Zebra Global Customer Support for your region. Contact information is available at: zebra.com/support.

If you are registered, you can contact technical support by submitting the online Technical Support Request Form accessible from the aforementioned pages, or you can contact Zebra's FrontLine Support Team by phone for support at (+1) 514-822-6061. Support Resources are available Monday through Friday from 9:00am to 5:00pm ET.

When contacting support, please have the following information available:

• Product serial number or product registration number (if serial number is not available).
• Product name and version number.

When contacting support, you might be asked to provide a troubleshooting log (SysInfo file). For more information, see Interactive log.

Zebra responds to inquiries within the time frames and conditions set forth in your support agreement.

If your problem cannot be solved by Zebra Customer Support, you might need to return the product and will be given specific directions. Zebra is not responsible for any damages incurred during shipment if the approved shipping container is not used. Shipping products improperly can possibly void the warranty.

If you purchased your Zebra business product from a Zebra business partner, contact that business partner for support.